True Sales Academy Refund Policy

 

Effective Date: 2/11/2023

 

Introduction

At True Sales Academy, we are dedicated to providing exceptional value and a transformative learning experience to all our customers. We understand that sometimes, despite our best efforts, a product or service may not meet your expectations. We aim to ensure your full satisfaction from the courses and, as such, we offer the following refund policy.

1. Eligibility for Refund:

  • To be eligible for a refund, you must have purchased access to True Sales Academy’s online courses.

  • Refunds are only applicable up to 30 days of purchase

  • All refunds will be prorated based on the number of videos watched

2. Refund Process:

  • To request a refund, please email our customer support team at [[email protected]] with your name, purchase details, and a brief explanation of why you believe you have gained no value from the course.

  • Our team will review your request and may reach out for further clarification if necessary.

  • If your refund request is approved, we will process your refund within 10 business days.

 

3. Refund Method:

  • Refunds will be processed using the same payment method you used to make the original purchase.

  • It may take a few days for the refunded amount to appear in your account, depending on your bank.

 

4. Exclusions:

  • We reserve the right to decline refund requests for customers who have not completed the required three video lessons.

  • Refunds are not applicable to any purchases made after 30 days from your purchase.

  • Refunds are not offered for any other products or services, including physical merchandise, one-on-one coaching, or live event tickets.

 

5. Contact Information:

  • If you have any questions or need further assistance regarding our refund policy, please contact our customer support team at [email protected].

 

Note: True Sales Academy may, at its sole discretion, make exceptions to this policy in extraordinary circumstances.

We are dedicated to your success and satisfaction, and we strive to provide the highest quality education to our customers. We encourage you to explore our courses and give us an opportunity to address any concerns before requesting a refund. If you believe that you’ve gained no value from our courses, we are here to help you. 

 

Thank you for choosing True Sales Academy.